My promo code doesn't work?

The most common causes, and what to do in each case.

Common problems

The code was entered after sign-up

The promo code can only be entered when creating the account. On an existing account it usually can't be added: contact the bookmaker's support to ask.

A typo or a space

Make sure there's no space before or after the code, and that it's the letter O, not the number 0. Safest: tap the code on our site to copy it, then paste it.

Another bookmaker's code

Each bookmaker has its own code. For most it's TIPG, but not all: Megapari = HALWIN, Fastpari = FTP.

An account already exists

Bookmakers allow only one account per person, phone number and device. A second account can be blocked, winnings included.

The bonus doesn't show up

The welcome bonus is usually paid after the first deposit, provided you meet the minimum deposit and have enabled the bonus option in your profile. Exact terms are set by each bookmaker.

Wrong country or currency

Pick your real country and currency at sign-up: otherwise payment methods and the bonus may not work.

The right code for each bookmaker

Still stuck?

Contact the bookmaker's official support (live chat in the app) with a screenshot of your sign-up. You can also ask in the Telegram group: the community will help. Beware of anyone asking you for money to "unlock" a code or bonus.